Customer support
Do you have a question? Check the frequently asked questions for answers. You will quickly find the information you need there.
Important information about cancellations!
➡ You must cancel yourself via your account, no later than the day before the event.
➡ We do not process cancellations via e-mail.
➡ We do not process cancellations via e-mail.
Did not receive your ticket?
➡ Log in to your account and download your ticket or resend it via the three dots.
➡ Also check your spam folder.
➡ Still no ticket? Check the frequently asked questions for more information.
➡ Also check your spam folder.
➡ Still no ticket? Check the frequently asked questions for more information.
Customer service opening hours:
Monday to Thursday: 09:15 – 16:00
Friday: 09:15 – 12:00
We are closed on weekends and on public holidays.
You can find deviating opening hours due to holidays and vacations in the frequently asked questions.
You can find deviating opening hours due to holidays and vacations in the frequently asked questions.
E-mails will be answered within one business day.
During the holiday period, the response may take a little longer.
During the holiday period, the response may take a little longer.
E-mail: info@parkerenarenapoort.nl
Phonenumber: +3185 01 60 260
AI chatbot available 24/7 via the button in the bottom right of your screen.
We only answer questions regarding parking locations that we provide for. For other questions, please contact the customer service of Johan Cruijff ArenA, AFAS Live or Ziggo Dome.
Phonenumber: +3185 01 60 260
AI chatbot available 24/7 via the button in the bottom right of your screen.
We only answer questions regarding parking locations that we provide for. For other questions, please contact the customer service of Johan Cruijff ArenA, AFAS Live or Ziggo Dome.