Frequently asked questions

You can park at P ING Electric. This location is only available during events at the Johan Cruijff ArenA. P1, P7, P9, and P Dome also have charging stations, but these cannot be reserved. You will need to arrive on time at those locations to secure a charging spot.
P ING Electric has 25 charging stations. If you do not see this location available but P ING is shown, then the 25 charging stations are sold out.

Are you looking for a specific parking location, but is it not listed for the event you are attending? There can be several reasons for this. 

Municipal parking locations and P ING Acanthus are often published online slightly later than other locations.
 
P7 and P8 are always offered for sale as standard locations. If these locations are not listed for the event, they are most likely already sold out.
 
P9 is currently not available for booking. This location is expected to be added at the end of February due to a possible price adjustment. Sales will start from March.

No, you cannot cancel your booking on the same day as the event. You can cancel until 11:59 PM on the day before the event.

For example, if the event takes place on Wednesday, you can cancel your booking until Tuesday at 11:59 PM.

You can cancel your booking via the ‘Bookings’ section in your account. If you placed your order as a guest and do not have an account yet, simply create an account using the same email address that was used for the booking. Your previous bookings will then automatically become visible.

Important:
• Bookings can be cancelled until 11:59 PM on the day before the event.
• If you no longer see a cancellation button, the cancellation period has expired.
• Cancellation requests submitted by email will no longer be processed.
• The purchase amount (excluding booking fees) will be refunded automatically and is usually credited to your account within approximately 3 business days.

The calendar is updated every few weeks. If it’s a newly announced event, we recommend checking the website every week. Events for the new year are only published in the second half of the year due to possible price increases.

It may be that the parking location you want to reserve is already sold out, which is why it is no longer visible. Another reason could be that we are not allowed to offer the parking location by the parking operator.
 For example, P ING is only open during events taking place at the Johan Cruijff ArenA. If you have any questions about parking spaces for a specific event, please contact customer service.

In the ArenA area, it is not possible to reserve specific disabled parking spaces.
P1 has 48 disabled parking spaces on site and is wheelchair friendly, these disabled spaces cannot be reserved. 
P7 is wheelchair accessible, because this parking space is at street level. 
P10 and P-Dome are wheelchair friendly.

Walking: 5 minutes
Height: 5,00 meter

Hoofdingang Holiday Inn

Entree 500, 1101 EE Amsterdam

Click here for directions

 

Walking: 5 minutes
Height: 5,00 meter

Haaksbergweg 4-98

1101 BX Amsterdam

Click here for directions

Walking: 11 minutes
Height: 2,00 meter

Hoogoorddreef 3

1101 BA Amsterdam
Click here for directions

Walking: 5 minutes
Height: 1,90 meter 

Bijlmerdreef 24

1102 CT Amsterdam

Click here for directions

Walking: 13 minutes 
Height: 5,00 meter

Hoogoorddreef 72

1101 BG Amsterdam

Click here for directions

Walking: 25 minutes
Height: 5,00 meter

Lemelerbergweg 31 t/m 38

110 AH Amsterdam

Click here for directions

Walking: 1 minute
Height 2,25 meter

Burgemeester Stramanweg 130, 

1101 EP Amsterdam

 

Walking: 5 minutes 
Height: not applicable

Borchlandweg 1

1099 CT Amsterdam

Walking: 10 minutes
Height 2,00 meter

Herikerbergweg 288

1101 CT Amsterdam

Walking: 1 minute
Height: 2,10 meter

Passage 90

1101 AX Amsterdam

You can cancel a booking via the ‘Bookings’ section in your account. If your order contains multiple tickets, please make sure you cancel the correct ticket.

Did you place your order as a guest and do not have an account yet? No problem. Simply create an account using the same email address that was used for the booking. Your previous bookings will automatically be linked to your account and can then be cancelled.

To receive a refund of the purchase amount (excluding booking fees), the cancellation must be completed no later than 11:59 PM on the day of the event.

Important:
• Bookings can be cancelled until 11:59 PM on the day of the event.
• If you no longer see a cancellation button, the cancellation period has expired.
• Cancellation requests submitted by email will no longer be processed.
• Refunds are processed automatically and are usually credited to your account within approximately 3 business days.

If you scroll all the way to the top, you will find the option to switch to another event location at the top right on desktop or via the hamburger menu on mobile.
 Please note: your shopping cart can only be completed within the same event location. It is not possible to checkout parking products from, for example, the ziggo dome and the johan cruijff arenA in one single order.
 If you return to the event location where one or more products are already in your shopping cart, you can complete your purchase there.

Customer support is closed on weekends and on public holidays. 

Use the chatbot if you want quick answers to your questions. You can find it at the bottom right of your screen (the red button).

Additional days when customer service is closed: